I hope you enjoyed Iona Bain's presentation as much as I did. In particular, one comment that she made resonated with all of the presentations that we've had over the first two days of the Festival:I think that financial institutions that have better-informed customers are going to have better outcomesI would love your hear your thoughts on this, and on everything else she discussed

Another fascinating session this morning from Tony Cosgrove and Stuart Rhys Thomas, which raised more questions that we had time to cover during the live discussion. One question in particular that caught my eye:You gave a great example of how to give a powerful message. But what if we find ourselves lacking such imagination when delivering important messages?Please feel free to share your thoughts, experiences and insights 

Any suggestions on what to do when your colleagues are bad communicators?